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Cancellation Policy

All cancellations MUST be submitted in writing, telephone requests WILL NOT be honored. Cancellations received more than 30 days prior to the symposium, paid or unpaid invoices, will incur a $35.00 administrative fee. Cancellations received 14 to 30 days prior to the symposium, paid or unpaid invoices will be refunded at 50% of the invoice. No refunds will be given for cancellations received within 14 days of the symposium and all unpaid invoices will be due in full.

Refund Policy

PLEASE READ THE IMPORTANT REFUND INFORMATION BELOW – THERE ARE NO EXCEPTIONS TO THE REFUND POLICY

All requests for refunds MUST be submitted in writing by the deadline(s) listed within this policy. Telephone requests WILL NOT be honored. Letters and/or an email should be received or postmarked by no later than 30 days prior to the first day of the symposium to receive a full refund of the registration fee (less an administrative fee of $35.00).

Refund requests postmarked or emailed less than 30 days, but prior to 14 days from the start of the symposium – will receive a 50% refund.

Request for refunds received within 14 days of the symposium will not be considered.

Refunds will be sent or credited within four to six weeks after the symposium has concluded.

Payment Policy

Similar to other institutions of higher learning, payment in full is required prior to commencement of C4 training. In conjunction with course confirmation, you will receive a C4 invoice statement with payment due upon receipt. CE certificates will be withheld until payment in full is received. The acceptable methods of payment are checks, cashier’s checks, money orders or credit card. All payments must be made in U.S. dollars and must originate in the country requesting the training. No cash payments will be accepted!

Methods of Payment

  • Credit card (American Express, MasterCard, Visa, Discover or Debit)
  • Check (Bank Printed) – Company or personal checks; make checks payable to C4 West Coast, LLC
  • Cashier’s Check

When paying by mail, include attendee name, confirmation number, Symposium name and dates with payment. Advance payment may be mailed to:

WCSAD Registration Dept.

58 Ashburton Drive

Greer, SC 29650

Please Note: C4 Recovery Foundation reserves the right to cancel any training course that does not meet the minimum enrollment requirement. Customers will be notified of cancellation at least 30 days prior to the symposium start date.

Exhibitor / Sponsor Policies


WCSAD Exhibit Booth Space Payment/Refund Policy

You will receive a contract at the time of reservation. The exhibit will be held as Pending for 60 days after receipt of this contract. If payment is not received within 60 days of receipt of contract, the exhibit will be marked Available and contract will be null and void. Regardless of purchase date, all exhibits and sponsorships must be paid in full 45 days prior to the start of the event. Payment may be made by check (payable to C4 West Coast, LLC) or credit card (Visa, MasterCard or American Express). Exhibitor shall have the right to cancel booth space agreement at any time by written notice to WCSAD. In the event of such cancellation received up to 60 calendar days prior to the summit, WCSAD shall refund 90% of booth space rental. WCSAD shall refund 50% of both space cost on cancellations received between 30-59 calendar days prior to the summit. No refund will be made on cancellations received within 29 calendar days of the summit. Under all circumstances, WCSAD retains the right to resell any booth space cancelled by exhibitor. All cancellations must be sent in writing via e-mail or regular mail to WCSAD at:

EMAIL: help@c4recovery.org

FAX: 864-479-0680

REGULAR MAIL: WCSAD Registration Dept., 58 Ashburton Drive, Greer, SC 29650

WCSAD Advertising/Marketing Payment/Refund Policy:

Full payment of advertising or marketing fees must be provided at the time of reservation. Payment may be made by check (payable to C4 West Coast, LLC) or credit card (Visa, MasterCard or American Express). Cancellation, refund or advertising change requests will not be accepted if received by WCSAD after the published deadline for receipt of ad copy (or 30 days before the conference for web ads.) As of this published date, an ad is considered to be “in production.” Cancellation, refund or advertising change requests (deletions) will be accepted if received by WCSAD, in writing, prior to the published deadline (or 30 days before the conference for web ads.) A $75 processing fee will be assessed. If a package was “reserved” and has not been paid by the published deadline, WCSAD retains the right to cancel the package. All cancellations must be sent in writing via e-mail or regular mail to WCSAD at:

EMAIL: help@c4recovery.org

FAX: 864-479-0680

REGULAR MAIL: WCSAD Registration Dept., 58 Ashburton Drive, Greer, SC 29650

WCSAD Sponsorship Payment/Refund Policy:

You will receive a contract at the time of reservation. The sponsorship will be held as Pending for 60 days after receipt of this contract. If payment is not received within 60 days of receipt of contract, the sponsorship will be marked Available and contract will be null and void. Regardless of purchase date, all exhibits and sponsorships must be paid in full 45 days prior to the start of the event. Payment may be made by check (payable to C4 West Coast, LLC) or credit card (Visa, MasterCard or American Express). If notice of cancellation is made 150 calendar days before the first day of the summit, a refund less 50% of the contracted amount will be issued. If notice of cancellation is made less than 150 calendar days before the first day of the summit NO REFUND will be issued. Any reduction in sponsorship level will be treated the same as sponsorship cancellation and will be refunded accordingly. All cancellations must be sent in writing via e-mail or regular mail to WCSAD at:

EMAIL: help@c4recovery.org

FAX: 864-479-0680

REGULAR MAIL: WCSAD Registration Dept., 58 Ashburton Drive, Greer, SC 29650

Insurance and Liability Policy:

The exhibitor hereby assumes entire responsibility and hereby agrees to protect, defend, indemnify and save the Hotel, its owners, its operator, C4 West Coast, LLC, and each of their respective parents, subsidiaries, affiliates, employees, officers, directors and agents harmless against all claims, losses or damages to persons or property, governmental charges or fines and attorney’s fees arising out of or caused by its installation, removal, maintenance, occupancy or sue of the exhibition premises or a part thereof, excluding any such liability caused by the sole gross negligence of the Hotel and its employees and agents.

The exhibitor shall obtain and keep in force during the term of the installation and use of the exhibit premises, policies of Comprehensive General Liability Insurance and Contractual Liability Insurance, insuring and specifically referring to the Contractual liability set forth in this exhibit agreement, in an amount not less than $2,000,000 Combined Single Limit for personal injury and property damage. The Hotel, its owners, its operator and C4 West Coast, LLC shall be included in such policies as additional named insureds. In addition, the exhibitor acknowledges that neither the Hotel, its owners, its operator, nor C4 West Coast, LLC maintain insurance covering exhibitor’s property and that it is the sole responsibility of thee the exhibitor to obtain business interruption and property damage insurance insuring any losses by the exhibitor.

  • Wonderfully scientific, applicable and well-presented addiction conference. Will attend next year. Thank you!


  • ***** Five-star event


  • The C4 Recovery Staff is amazing -everyone works so hard to make sure it is a great experience for all attendees.


  • WSCAD 2016 was one of the best events I've ever attended. Looking forward to next year!


  • I look forward to this conference all year! It remains my very favorite! Thank you for making it a wonderful time of networking and education. It is now like a reunion for me.


  • This was a hot conference, and I don't mean the weather! (Palm Springs in June)


  • Top level instructors teaching "cutting edge" information at a beautiful and historic resort.


  • We find the relationships we build and the knowledge we gain from C4 Conferences are invaluable.


  • I thought this was one of the best conferences that I have attended in the past few years. It was very well planned and the accommodations/venue was simply the best! Overall EXCELLENT experience!


  • This is my FAVORITE conference, awesome attendees, wonderful breakouts, great exposure for our program.


  • C4 conferences are a part of our company's yearly schedule. We feel that you create the best conferences and we make it priority to attend as many as we can each year.


  • WCSAD is one of the highlights of my year, both professionally and personally.


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